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Ticket company See Tickets have hit back at complaints made by those who voiced their frustration at attempting to purchase tickets to Glastonbury Festival this morning (Sunday 6 October, 2013).
Records were broken this morning when tickets to Glasto 2014 sold out in just 82 minutes - which led many festival fans to vent their frustation online after experiencing problems with the See Tickets website.
See Tickets then took to their official Facebook page where they posted: "And thanks for all the advice. Never knew we had so many IT consultants following us."
See the post here.
Naturally, this only further agitated their customers, with Jarrod Von Melbournestein writing: "You can go get your IT manager (they're in the corner drawing dicks on the wall with a crayon) and tell them they're rubbish."
Kat Dooney added: "Nice way to talk to your customers - very professional! There are a lot of disappointed people this morning because of your incompetence!"
Fleetwood Mac have previously stated they'd love to play Glastonbury
Organisers Michael and Emily Eavis posted a message on Glastonbury's official Facebook page to say that the event had sold out - and assured fans that their ticket system was 'as fair as possible'.
"After one hour and 27 minutes, tickets for Glastonbury 2014 have now sold out (in record time)," they said. "Our sincere thanks to everyone who managed to buy a ticket today, or a coach + ticket package on Thursday. We have, once again, been blown away by the numbers of people who were hoping to join us at the Festival, and we're sorry that many of you have missed out on a ticket.
"We genuinely try to make the ticket system as fair as it can be, but when demand outstrips supply, it is an unfortunate inevitability that some people will be left disappointed. If you did get a ticket, then we look forward to seeing you down here at Worthy Farm next June."
They added: "If not, then there will be a resale of any returned tickets in the spring, and your registration remains valid to purchase tickets for future Glastonbury Festivals. Thank you all again for your incredible support for Glastonbury Festival. We really don’t take it for granted and we are exceedingly fortunate to have that loyalty."
Fleetwood Mac are the most rumoured band to be taking one of the headline slots at the festival and are also one of the bands most requested from the festival goers. Speaking to NME last week about the potential headliners, the Eavis family have said that they're "definitely getting close to securing two and there are a few options for the third."
Below: Who could headline Glastonbury 2014? These are our predictions
