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Disappointed Glastonbury fans, unable to secure tickets to the 2014 festival have been told not to give up hope of securing a place at next summer's huge music event.
Tens of thousands of people snapped up the 120,000 tickets that went on sale on Sunday 6 October, but thousands more were left empty handed, and blaming ticket agency Seetickets for website problems when attempting to purchase tickets. Now, the company has admitted there were problems, but urged festival-goers to remain patient before the next batch of tickets go on sale.
"It’s fair to say that we initially had some difficulties with our system but once we’d stabilised we were averaging around 3,000 tickets a minute until we sold out. To sell out in the fastest time ever considering the initial difficulties is a great achievement," says Seetickets' Martin Fitzgerald in a statement to Musicweek.
"You only wish you could sell everyone a ticket because it’s genuinely hard to see so many people being unsuccessful trying to purchase tickets. Like any business/service provider we don’t like turning people away.
"There will be resales later on in the year for customers who don’t pay off their deposits,” Fitzgerald added. “Plenty of people will still be able to purchase - it’s not over yet."
Records were broken this in October 2013 tickets to Glasto 2014 sold out in just 82 minutes - which led many festival fans to vent their frustation online after experiencing problems with the See Tickets website.
SeeTickets then took to their official Facebook page where they posted: "And thanks for all the advice. Never knew we had so many IT consultants following us."
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