An offended iTunes customer who had purchased a copy of James Arthur's debut album has been given a full refund after complaining to the store about the X Factor winner's recent homophobic comments in a rap track.
It's not been a good week for the 2012 talent show champion, after he revealed his ugly side in a track he recorded and shared online, in which he accused rapper Micky Worthless of being a 'f**king queer'. Now it appears iTunes are handing out refunds to fans offended by his homophobia.
In an email that is being widely shared on Twitter, an iTunes Store Advisor named Michelle has responded to an individual known only as 'Louise', who requested the refund, and agrees to return her money.
"I understand that you would like to cancel the album you have purchased because of the comments made by the artist which you didn't like. I am happy to help you on this matter," writes Michelle.
"Louise, after reviewing the circumstances of your case, we determind that issuing you a refund for your purchase of "James Arthur" is an appropriate exception to the iTunes Store Terms and Conditions, which state that all sales are final. In seven to ten business days, a credit of 8.99 GBP should be posted to the credit card that appears on the receipt for that purchase."
See the email in full below
@JamesArthur23 @lspraggan #realpeopledocare @DIVAmagazine pic.twitter.com/1MnVa00MMJ
— Louieloodle (@Louieloodle74) November 21, 2013
Earlier today, former X Factor contestant Lucy Spraggan revealed a string of text messages she had received from Arthur, after she hit out at him on Twitter about his homophobic lyrics. She shared the messages on Twitter. Click here to see what he said to openly-gay Spraggan.
Below: the 9 douchiest moments of James Arthur's short career