Thanks to a precedent that's been set by a Chuck Berry concert, gig-goers in Finland can now get their money back if there's a "generally agreed view that the concert was a failure."
Berry performed in Helsinki back in 2013, despite suffering from a flu-ish condition. As CoS reports, the singer even apologised to the crowd for his flu-ridden performance.
Now, the country's Consumer Disputes Board has ruled that those who organised the gig owe attendees a 50% refund on ticket purchases, because the performance was "well below reasonably expected standards."
Board chairman Pauli Ståhlberg was keen to point out that this ruling doesn't mean that gig-goers will be able to claim refunds for simply not enjoying a gig. "Anyone seeking a ruling like this is always spurred by a subjective opinion," he said, "but that’s not enough to get a refund. What is significant is a generally agreed view that the concert was a failure, as it was in the Chuck Berry case."
He added, "On the other hand, it’s not at all unusual at rock festivals that some artists are high, and that doesn’t even necessarily affect the quality of their performances."
Here's hoping this policy makes it over the British shores one of these days.