by Andrew Trendell Staff | Photos by wenn

Tags: Adele 

Investigation launched after Adele ticket sales sees security breach

Fans claim they could see each other's credit card details

 

Adele new album 25 tour ticket sales sees security breach Photo: wenn

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After 'Hello' and Adele's huge new album 25 broke all kinds of records, now the demand for tickets to her upcoming tour has broken the internet.

Few thought that Adele Silva would embark on such a tour again, especially with the 'Skyfall' and 21 star's own confession of suffering from ever-increasing stage fright. However, she's announced some of the biggest shows of her career - after 25 rapidly became the biggest-selling UK album of all time

Now, after a special pre-sale for fans kicked off on Adele's official website yesterday, many fans complained that they could view other fan's credit card details during the checkout phase.

"Due to extreme load experienced this morning, some of our customers were incorrectly able to preview limited account information belonging to other customers," a Songkick spokesman told BBC. "There's no evidence that this included credit card numbers or passwords. We take the privacy of our users very seriously, and we're looking further into the matter to ensure it doesn't happen again."

Security consultant Graham Cluely added: "This is the sort of thing which should be impossible, even if the website is very busy. It sounds like the website [code] has been written insecurely. It's spitting out other people's information - information which they would expect to have been kept private.

"If that information could have been exposed, then keep a close eye on your bank account and your credit card statements. Look for unusual activity there and be very wary of unsolicited messages or unusual emails which you might receive." 

See Adele's full tour dates below. Limited tickets are available now, but go on general sale at 9am on Friday 4 December. Buy tickets and get more information here.

FEBRUARY

Monday 29th Feb Belfast SSE Arena

MARCH

Tuesday 1st March Belfast SSE Arena
Friday 4th March Dublin 3Arena
Saturday 5th March Dublin 3Arena
Monday 7th March Manchester Manchester Arena
Tuesday 8th March Manchester Manchester Arena
Tuesday 15th March London The O2 Arena
Wednesday 16th March London The O2 Arena
Friday 18th March London The O2 Arena
Saturday 19th March London The O2 Arena
Friday 25th March Glasgow SSE Hydro Arena
Saturday 26th March Glasgow SSE Hydro Arena
Tuesday 29th March Birmingham Genting Arena
Wednesday 30th March Birmingham Genting Arena

APRIL

Friday 29th April Stockholm Tele2Arena

MAY

Sunday 1st May Oslo Telenor
Tuesday 3rd May Copenhagen Forum
Wednesday 4th May Herning Jyske Bank Boxen
Saturday 7th May Berlin Mercedes Benz Arena
Sunday 8th May Berlin Mercedes Benz Arena
Tuesday 10th May Hamburg Barclaycard Arena
Wednesday 11th May Hamburg Barclaycard Arena
Saturday 14th May Cologne Lanxess Arena
Sunday 15th May Cologne Lanxess Arena
Tuesday 17th May Zurich Hallenstadion
Saturday 21st May Lisbon Meo Arena
Sunday 22nd May Lisbon Meo Arena
Tuesday 24th May Barcelona Palau Sant Jordi
Saturday 28th May Verona Anfiteatro Arena di Verona
Sunday 29th May Verona Anfiteatro Arena di Verona

JUNE

Wednesday 1st June Amsterdam Ziggo Dome
Friday 3rd June Amsterdam Ziggo Dome
Thursday 9th June Paris Accor Hotels Arena
Friday 10th June Paris Accor Hotels Arena
Sunday 12th June Antwerp Sportpaleis
Monday 13th June Antwerp Sportpaleis

Below: Adele's new album 25 - what the critics have to say

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